If you need to correct or change your personal information or that of your dependents/named survivors, you may be asked to provide acceptable documents for verification. This is to maintain data integrity, provide the highest standard of service possible, and ensure the accuracy of our records.
How to Submit Documents
- Active employees: Do not submit to ETF. Contact your employer. They must update ETF.
- Retirees, inactive members, other benefit recipients: Submit to ETF by mail, fax, or drop off.
Find acceptable documents for changes to your:
Name Date of Birth Gender Social Security Number Address
To update beneficiary information, including beneficiary contact information, submit a new beneficiary designation form.
Name
Submit a copy of any of the following:
- A completed Address/Name/Gender Change (ET-2815) form
- Any ETF application/form
- Written request that is legibly signed or typed/electronically signed with the new name
Usually, no other documentation is required. However, if ETF determines additional requirements, we will accept a copy of any of the following:
- REAL ID-compliant state-issued driver’s license, instructional permit, or identification card
- Wisconsin DOT-issued driver’s license, instructional permit, or identification card
- Birth certificate (certified copy)*
- Unexpired U.S. passport
- Hospital birth record
- Naturalization (citizenship) certificate
- Unexpired resident alien card
- Permanent resident card
- Social Security card
- Medicare card
- Unexpired foreign passport
- Marriage or divorce/annulment certificate (certified copy)*
- Driver’s license/permit
- Wisconsin DOT-issued voter ID
- Alien registration card
- Military record
- Adoption record
- State identification card
- U.S. Government employee identification card
* Records originating from the State of Wisconsin. ETF will only accept certified copies pursuant to state law. These documents cannot be faxed to ETF.
Date of Birth
Submit a copy of one Preferred Document OR copies of two Alternative Documents.
| Preferred Document (only one required) | Alternative Documents (two required) |
|---|---|
|
|
*Records originating from the State of Wisconsin. ETF will only accept certified copies pursuant to state law. These documents cannot be faxed to ETF.
Gender
Submit a completed Address/Name/Gender Change (ET-2815) form. No additional documentation is required.
Social Security Number
Submit a copy of your Social Security card.
Address
Submit a completed Address/Name/Gender Change (ET-2815) form. No additional documentation is required.